356cuci Privacy Policy – Personal Data Protection for Malaysian Players

356cuci ("we", "platform") take the privacy of every member seriously. We understand that you entrust us with your personal information when you register and use our services — and we do not take that trust lightly.

This Privacy Policy applies to all information collected through the https://356cuci.click, including all sub-domains, mobile applications (where applicable), and any official communication channels operated by 356cuci. It covers all user categories — from unregistered visitors and new Members to active VIP Members.

We operate in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. As a platform serving Malaysian players, we are committed to ensuring every aspect of our data handling complies with applicable local laws.

356cuci only collects data that is strictly necessary to provide our services. Below are the categories of data we collect and the purposes for which they are used:

We may also collect data automatically via cookies and tracking technologies as you browse our platform. Further details on cookies are set out in Section 6.

Every piece of data we collect has a clearly defined purpose. 356cuci uses your personal data for the following purposes:

• Account Management: Creating and maintaining your account, verifying your identity, and processing deposits and withdrawals via methods such as Touch 'n Go, DuitNow, and GrabPay.
• Service Provision: Enables access to all platform features, including Sports Betting (EPL football, Malaysia Super League, badminton), Live Casino, slots, and e-sports.
• Security & Fraud Prevention: Identifying and blocking suspicious activity, money laundering, and fraudulent attempts that could compromise the integrity of the platform.
• Legal Compliance: To fulfil obligations under Malaysia's PDPA and other applicable laws, including legitimate requests from the relevant authorities.
• Responsible Gaming: Monitoring betting patterns to identify Members who may need support with problem gambling.
• Service Communications: Sending important notifications related to your account, security, promotions you have opted in to receive, and system updates.
• Platform Improvement: Analysing aggregated (anonymised) usage data to improve the performance, interface, and overall experience of the 356cuci platform.

356cuci does not sell, rent, or trade your personal data to any party for marketing purposes. However, in the course of operating the platform, we may share certain data with a limited number of third-party categories, solely to enable our services to function properly:

• Payment Processors: Required transaction information is shared with approved payment providers (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX/Maybank2u, CIMB Clicks) to process your deposits and withdrawals. These providers maintain their own privacy policies.
• Game Providers: Minimum necessary technical data is shared with Live Casino, slots, and e-sports game providers to ensure games function correctly within the 356cuci platform.
• Authority: We may be required to disclose certain information to Malaysian authorities or law enforcement bodies where mandated by law or a valid court order.
• IT Service Providers: Technical service providers assisting with hosting, cybersecurity, and platform support may access data on a limited basis, subject to strict confidentiality agreements.

All third parties receiving data from 356cuci are required to handle that data to the same or higher security standards that we apply, and may only use it for the specified purposes.

356cuci implements multiple layers of technical and operational security to protect your personal data from unauthorised access, loss, or improper disclosure:

• 256-bit SSL/TLS Encryption for all communications between your browser and our servers
• Data encryption at rest for all sensitive data stored in our database
• Two-Factor Authentication (2FA) available to all Member accounts as an added layer of security
• 24/7 Monitoring by our cybersecurity team to detect threats and unusual activity
• Independent security audits conducted periodically by accredited third parties
• Internal access controls — only authorised personnel with a legitimate business need may access member data
• Secure data backup to ensure service continuity and data recovery in the event of an incident

Platform 356cuci uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website. They allow the platform to remember your preferences and understand how you use our platform.

Types of cookies we use:

• Essential Cookies: Required for the platform to function properly. This includes login session and security cookies. These cookies cannot be disabled.
• Analytics Cookies: Helps us understand how Members use the platform — the most frequently visited pages, time spent, and any technical issues that may arise. This data is used in aggregate and non-identifiable form.
• Functional Cookies: Remembering your preferences such as language, display settings, and login information (if you choose to save them) for your convenience.
• Performance Cookies: Helps us optimise platform speed and performance so your experience remains seamless — especially when watching EPL or Malaysia Super League matches live.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the 356cuci platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding the personal data held by 356cuci:

356cuci retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or to comply with applicable legal obligations.

• Active Account Data: Retained for the duration your account remains active and for three (3) years following account closure, for record-keeping and legal compliance purposes.
• Financial Transaction Records: Retained for seven (7) years from the transaction date in accordance with Malaysian financial legal requirements.
• Communication Records: Retained for two (2) years from the date of communication for dispute resolution and service quality improvement purposes.
• KYC Data: Retained for the duration of the active account plus five (5) years after closure for anti-money laundering legal compliance.
• System Log Data: Retained for ninety (90) days and then automatically deleted unless required for an ongoing security investigation.

Once the applicable retention period has elapsed, your personal data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

Platform 356cuci may contain links or integrations with third-party services such as live casino game providers, slots, and e-sports. When you interact with content or games provided by these third parties within our platform, please note that:

• Third-party game providers have their own privacy policies, which may differ from 356cuci's Privacy Policy.
• 356cuci is not responsible for the privacy practices of third-party game providers operating within our platform.
• We recommend reading the privacy policy of each game provider you use to understand how they handle your data.
• All payment gateways (Touch 'n Go, DuitNow, GrabPay, and others) have their own privacy policies that apply to the processing of your transactions.

356cuci is a betting entertainment platform restricted to adults aged 18 years and above only. We do not target, collect, or process personal data from individuals under the age of 18.

If we determine that a person under the age of 18 has registered or used our platform, we will take the following action immediately:

• Suspending and closing the account immediately
• Delete all associated personal data within a reasonable timeframe
• Refunding any deposited funds where applicable

356cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or technological developments. Members will be notified of any material amendments via in-platform notifications and/or email to their registered address.

Amendments take effect seven (7) days after publication, except in urgent cases where immediate changes are required for security or legal compliance purposes. The "Last Updated" date at the top of this document will always reflect the date of the most recent amendment.

Continued use of the platform 356cuci after any amendments take effect will be considered your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 356cuci handling your personal data, we encourage you to contact us directly: